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Agent · Sales & ServiceAvailable
The Inbox Technician.
Customer Response Agent
A customer asks which unit fits their system, whether a part is in stock, or what you quoted them last spring. Today, answering means twenty minutes of digging through spec sheets, inventory exports and old threads. This agent does the digging, then hands you a draft.
A person approvesNothing is sent automatically. You review, edit and send every reply.
ExampleIllustrative
Customer: "Does the R-Series handle 480V three-phase? And what was our price last time?"
Draft reply citing your R-Series spec sheet (p. 4, voltage table) and your March quote document — flagged for your review before sending.
All figures and documents shown are illustrative, not customer data. Results vary by business.
The Spec Sheet
Exactly what it does — and doesn't.
What it reads
- Incoming email
- Your spec sheets and manuals
- Inventory exports
- Past correspondence
What it does
- Understands what the customer is actually asking
- Finds the answer in your own documents — with the source attached
- Drafts a reply in your tone, ready to edit
What you get
- A drafted reply with citations to your documents
- A flag when the answer is not in your files
What it connects to
- Your inbox
- Shared drives and folders
- Spreadsheets
What it deliberately does not do
- Does not send email on its own
- Does not answer from general internet knowledge when your documents are silent — it says so instead
- Does not generate quotes or pricing
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