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Agent · Field WorkPilot

The Virtual Foreman.

Field Diagnostic Assistant

Your senior tech can look at a burnt contactor and know the story in five seconds. Your newest hire can’t — yet. This assistant lets any tech photograph what they’re seeing and get a structured starting point: likely causes, candidate parts from your own catalog, and the relevant manual page.

A person approvesSuggestions only — a qualified person confirms the diagnosis and chooses the part.
ExampleIllustrative
Photo: scorched contactor in a rooftop unit, model plate visible.
Likely causes ranked (coil overvoltage, chattering from low control voltage), two candidate parts from your catalog, and the service manual section — for your tech to confirm. (Illustrative example.)

All figures and documents shown are illustrative, not customer data. Results vary by business.

The Spec Sheet

Exactly what it does — and doesn't.

What it reads

  • Photos from the field
  • Your equipment manuals
  • Your parts catalog
  • Past job records

What it does

  • Analyzes the photo against your manuals and history
  • Suggests likely root causes, ranked
  • Points to candidate replacement parts from your own catalog, with the manual section attached

What you get

  • A diagnostic starting point in the field
  • Links to the exact manual pages

What it connects to

  • A phone camera
  • Your manuals and parts documentation

What it deliberately does not do

  • Assists diagnosis — it does not replace a qualified technician’s judgment
  • Suggests candidates from your catalog — it does not perform engineering selection
  • Not for safety-critical sign-off
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